Privacy Policy

Privacy Policy
Last updated: 12/30/2025

Lawn 911 LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, book services, or contact us in any way.

We proudly serve customers in and around Houston, Texas.

We may collect personal information when you contact us, request a quote, or book services, including:

• Name
• Phone number
• Email address
• Property or service address
• Service details and preferences

We may also collect limited technical information automatically, such as:

• IP address
• Browser type
• Pages visited and time spent on our website

We use your information to:

• Provide lawn care and related services
• Schedule jobs and manage appointments
• Respond to calls, texts, emails, and form submissions
• Send service updates, reminders, and confirmations
• Send promotional or marketing messages (with your consent)
• Process payments and invoices
• Improve our services and customer experience
• Comply with Texas and federal laws

By providing your phone number and contacting Lawn 911 LLC, you agree to receive text messages (SMS/MMS) from us, which may include:

• Appointment confirmations and reminders
• Service updates
• Quotes and invoices
• Customer support messages
• Occasional promotional or marketing messages

Message frequency may vary.
Message and data rates may apply.

You can opt out of text messages at any time by replying STOP.
For help, reply HELP or contact us directly.

We do not sell or share your phone number for third-party marketing.

We do not sell your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

• Square (payment processing and invoicing)
• Yardbook (scheduling, CRM, and job management)
• Service providers that help us operate our website or communications

These providers are required to keep your information secure and confidential.

Payments are processed securely through Square. Lawn 911 LLC does not store or have direct access to your full payment card information.

Our website may use cookies or similar tools to improve performance and user experience. You can disable cookies through your browser settings at any time.

We take reasonable steps to protect your information using administrative and technical safeguards. While we work hard to keep your data secure, no system is 100% secure.

You may request to:

• Access or update your personal information
• Opt out of marketing communications
• Request deletion of your data (subject to legal requirements)

To make a request, contact us using the information below.

Our services are not intended for children under the age of 13, and we do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

If you have any questions about this Privacy Policy, you can contact us at:

Lawn 911 LLC
Houston, Texas
📞 Phone: 713-364-2056
📧 Email: Help@lawn911.co